Shipping Policy

Shipping Policy

US Shipping Rates

We offer FREE SHIPPING ON ALL ORDERS OVER $250 with in the Contiguous 48 United States Only. All large track shipments will be curbside delivery only. Please, make sure you will have help available to unload the shipment. Listvaniies.com has established strong relationships with excellent nationwide delivery companies to ship your order in the most reliable, safest and fastest way possible. As soon as your order ships, we will notify you by e-mail. You will receive your tracking number for your shipment, shipping company contact information and what you should do when you receive the shipment. Unfortunately, we do NOT ship to military addresses or P.O. boxes. We apologize for any inconvenience this causes.

Receiving Delivery Policy

The delivery receipt is a binding contract. Inspect all packages at the time of delivery BEFORE signing the receipt. By signing, you are stating the shipment is complete and no damages inside and out, except as noted. Items are packaged in such a way that damage should not occur, however, if it does, we will replace or fix the damaged item if upon the arrival of your order you follow the instructions below. By not following our rules and regulations you are becoming responsible for all the shipping expenses following return and exchange process.

 What Should You Do If Order Arrived Damaged:

Customer has 24 hours to report any concealed damage or shortages.  Any claim made after that time will not be honored.
1. If it is any visible damages on a packaging box you must refuse the delivery and make a note about damages on a delivery receipt. Please contact our office immediately by emailing to support@listvanities.com and replacement will be send to you shortly.
2. It is your responsibility to inspect the conditions and quantities of your freight prior to signing the delivery receipt. If any visible damage is found or anything is missing you shall make a note on the delivery receipt and must refuse the delivery.

 Things to look for first:
•       If item arrived with no Pallet             •       Shrink wrap is Torn
•       Any Dents on Box                           •       Crack on Counter Top
•       Arrived with NO Straps                    •       Wet or Dirty Box.

3. In case the delivery company refuses to let you open the box and inspect the item, it is your responsibility to make an appropriate note on the delivery receipt. You must inspect vanity not later than 24 hours after delivery and let us know if vanity has any damages by email to support@listvanities.com and provide pictures of the damages.
4. Any exchanges or refunds would be made only after a complete return of damaged items in the original packaging to the warehouse.
5. By signing your name without any note to damages (minor or major), you agree on receiving the freight in apparently good condition and exact quantities  and you are becoming responsible for all the shipping expenses following return and exchange process.

In-Home Delivery and Shipping Upgrades

If you elect our *In-Home Delivery* service, your merchandise will be delivered into the first dry, covered area of your home or garage for the additional fee. For the pricing please, contact our customer service. The vanity will not be unpackaged, brought up flights of stairs or to its final destination. Need your vanity faster? Expedited it! Expedited Shipping is a separate upgrade available for most in stock items. You will have the option to add Expedited Shipping to your order during the checkout process or you may contact a sales representative to have Expedited Shipping added to your order. Please Note: White Glove Delivery upgrades are not available and cannot be added to orders with Expedited Shipping. All orders with Expedited Shipping are curb side deliveries only.

List Vanities does NOT shipped items to any delivery address that is not reachable by dump trucks. If you would like to place an order with an "unreachable" address you must call our shipping department at 888-490-0632 prior to doing so. 

Please contact a Listvanities.com sales representative for more information: shipping upgrade quotes and regarding specific products

As stated previously, standard shipping is FREE on all our items and orders over $250.00* with in the Contiguous 48 United States. However, the In-Home Delivery component of this service is provided for the majority but not all of our vanities, depending on the manufacturer. For more information regarding specific products, please contact a Listvanities’s sales representative.

Alaska, Hawaii and Puerto Rico

Please contact a Listvanities.com customer service representative for more information.

Canadian Shipping

Please contact a Listvanities's customer service representative for more information and Canadian shipping quotes

Delivery Times

Delivery times are calculated based on product availability, size of item(s) and your location. Your estimated delivery date with Free In-Home Delivery is two to three weeks from the purchase date. Delivery dates are close estimates, not guaranteed dates of delivery. You will receive a phone call from the delivery company to schedule a delivery date and time.

 
Holiday Sales Event going on NOW. Take an additional 10% OFF entire site and 15% all James Martin Vanities. Use Code:   THXU10   /   JM15
 

Main menu

 (888) 490-0632 | support@listvanities.com | 100% Price Match Guaranteed

Cart: 0
Your shopping cart is empty!

MY ACCOUNT